1. The service
OrcaBid is software that automates the management and optimization of Amazon advertising campaigns on your behalf, within parameters you configure (such as target ACOS, daily budgets, and monthly budget limits). By creating an account or connecting an Amazon marketplace, you agree to these Terms.
2. Your account and authorization
- You must own or be authorized to manage the Amazon advertising account you connect.
- You authorize OrcaBid, via the official Amazon Ads API, to read advertising data and to create and modify campaigns, keywords, bids and budgets on your behalf, within the limits you set in the application.
- You may revoke this authorization at any time; automation stops immediately upon revocation.
3. Automated actions
OrcaBid executes rule-based and algorithmic changes to your advertising. All actions are recorded in an activity log, and supported actions can be undone from the log. You remain responsible for your advertising strategy, budgets, and the results of campaigns. Advertising outcomes depend on many factors outside our control, and we do not guarantee any particular sales, ACOS, or performance result.
4. Acceptable use
- No use that violates Amazon’s terms, the Amazon Ads Partner Network Policies, or applicable law.
- No reverse engineering, reselling, or providing the service to third parties without our written consent.
- No attempt to access data of other OrcaBid customers.
5. Fees
Pricing is communicated at sign-up or in a separate order form. Subscription fees are billed in advance and are non-refundable except where required by law. For the Managed Refund Service, fees are charged as a percentage of reimbursements actually recovered to your account ("success fee"); if nothing is recovered, no fee is due. We may change pricing with at least 30 days’ notice.
6. Intellectual property
We own the OrcaBid software and all related intellectual property. You retain all rights to your data; you grant us a limited license to process it solely to provide the service.
7. Disclaimer and limitation of liability
The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our total liability arising out of the service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost advertising spend.
8. Termination
You may stop using the service and delete your account at any time. We may suspend or terminate accounts that violate these Terms. Upon termination, your tokens are deleted immediately and your data is deleted within 30 days, as described in the Privacy Policy.
9. Changes; contact
We may update these Terms with notice in the application or by email. Questions: support@orcabid.com.